Return & Refund Policy
Thank you for shopping with us! We take great pride in creating personalized products made just for you. Please read our return and refund policy carefully before placing your order.
Because our products are custom-made and personalized to your specifications, all sales are final. Once an order is placed and confirmed, we are unable to accept cancellations, returns, or refunds for any reason other than product defects or damage during shipping.
We want you to be completely satisfied with your purchase. If you receive a product that is defective, damaged, or contains a manufacturing error, please contact us within 7 days of delivery with the following:
Your order number
A description of the issue
Clear photos of the product and packaging
After reviewing your claim, we will gladly replace the item or issue a refund if a replacement is not possible.
Minor variations in color or size, as each product is custom-made
Spelling or personalization errors that were submitted incorrectly by the customer at the time of order
Slight variations in material or print placement due to the handcrafted nature of personalized products
If you need to report a defective item or have any questions about your order, please submit a ticket on our Contact us page. We will respond within 1–2 business days.
Thank you for supporting our small business and understanding the care and work that goes into every personalized product we make!
